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PULSE & PRAISE

At Carter Hears!, everything we do is driven by heart—and this is where you’ll feel it. Pulse & Praise is a celebration of the voices, victories, and values that make our team and community so special. Here, you’ll find stories from the field, heartfelt testimonials, recent awards, media features, and published work that reflect our commitment to connection, compassion, and innovation. You can also explore current job opportunities and learn more about what it means to be part of a team that leads with purpose. This is where our impact comes to life—through the words of those we serve, the achievements we’re proud of, and the team who makes it all possible.

TESTIMONIALS

We believe the most powerful reflections of our work come from those we serve. In this section, students, families, educators, and district partners share their experiences and the difference Carter Hears! has made in their lives.

“I would not trust my child to another educational organization. CH! Is committed to the child and that child’s potential, not “de-minimis,” that many school districts pass off as education. My child was fortunate to have worked with so many dedicated people who understand how deaf and hard of hearing children learn and the all-encompassing needs that are a part of that."

K. Boatwright, Parent

PULSE REPORT

This year marks an important milestone for Carter Hears!, the release of our first-ever annual

Pulse Report.

The 2025 Pulse Report captures the heart of our work by bringing together meaningful data, student outcomes, family experiences, and district feedback to tell the story of our impact. It offers a comprehensive snapshot of how our team supported Deaf and Hard of Hearing students across North Carolina, South Carolina, and beyond, while highlighting both measurable progress and the human moments that made it possible.

From service hours and miles traveled to student growth, partnerships, and community engagement, this inaugural report reflects our commitment to equity, access, and excellence in Deaf Education, and sets the foundation for the years ahead.

TEAM MEMBER SPOTLIGHT

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Heather Urban - Educational Interpreter

This month, we are excited to spotlight Heather Urban, one of our talented Educational Interpreters! Heather works with us virtually from Oregon and has shared her expertise not only with Carter Hears! but also through Quill Model. Since joining our team, Heather has consistently been a valued and dependable team member, bringing a wealth of knowledge, experience, professionalism, and positivity to every interaction. Her collaborative spirit and willingness to support students, families, and colleagues from across the country continue to make a meaningful impact on our organization. Fun fact: Heather previously interpreted at NASA — talk about an out-of-this-world experience!

Team Member Q&A

Q - What’s your favorite part of working at Carter Hears!?
A -
The high workplace morale, the kindness, the grace of other workers and the flexibility of schedule. 


Q - What’s one fun fact about you that might surprise people?
A -
I teach Yoga on the side and I would love to have some ASL Yoga classes going in the future.


Q - If you weren’t working in the DHH field, what career could you see yourself in? 
A - My dream job would be a National Geographic wildlife videographer, or working as a deckhand on snorkeling boats in tourism, or being a travel agent, or a paid musician.

Q - What’s something you’ve learned from a student or family that has stuck with you?

A - That "6-7" transcends language barriers. :)


Q - How do you recharge after a long or challenging day?
A -
Going hiking or sitting in the hot tub.


Q - What’s one thing people might not realize about the work you do?
A -
I do it from the state of Oregon, 3 hours ahead of you all. I am up WAY too early.


Q - Who or what has had a big influence on your approach to your work?
A -
Cal State University, Northridge and the interpreters I worked with there. Their quality of work has always stuck with me as some of the most professional, adaptable, linguistically-skilled workers I know.


Q - What’s something you're currently working on, personally or professionally, that excites you?
A -
Building up my Yoga business outdoors. I am a huge advocate for being outside, and this summer I have a number of outdoor yoga events planned that I'm excited to teach.


Q - What does a perfect day off look like for you?
A -
Hiking through a country I haven't been to with my family.

AWARDS & RECOGNITION

Our commitment to excellence has earned recognition from local and national organizations. These awards reflect the dedication of our team and the meaningful outcomes we work toward every day.

PUBLICATIONS

From podcast episodes to white papers and presentations, we’re passionate about contributing to the conversations that move our field forward. This section features original content and professional insights created by our team to inspire, inform, and advocate for Deaf and Hard-of-Hearing students and the professionals who serve them.

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1st Lead U Podcast: Episode 28

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Addressing Language Deprivation Using Deaf Community Models

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A Meta-view on Language Facilitation: The What and Why

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Newsletter Archive

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A Meta-view on Language Facilitation: The Carter Hears! Model of Language Acquisition Through Developmental Connections

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Reframing Self-Advocacy: 
A Global Inclusion Approach for Deaf and Hard of Hearing Students

JOB OPPORTUNITIES

We’re always looking for compassionate, dedicated professionals to help us expand access and impact. Explore current openings and find out what it means to be part of a team that values connection, innovation, and joy in the work we do.

Position Title
Location
Schedule
School Year
Language Facilitator Substitute
Varies
Part - Time
2026-2027
Educational Interpreter Substitute
Varies
Part - Time
2026-2027
Teacher of the Deaf
Columbia, SC
Full - Time
2026-2027
Educational Interpreter
Dorchester, SC
Full - Time
2026-2027
Educational Interpreter
Columbia, SC
Full - Time
2026-2027
Teacher of the Deaf
Charlotte, NC
Full - Time
2026-2027
Educational Interpreter
Charlotte, NC
Full - Time
2026-2027
Educational Interpreter
Virtual
Part - Time
2026-2027
Educational Interpreter
Newberry, SC
Full - Time
2026-2027
Educational Interpreter
North Augusta, SC
Full - Time
2026-2027
Educational Interpreter
York County, SC
Full - Time
2026-2027
Educational Interpreter
Lexington County, SC
Full - Time
2026-2027
IT Support - RFP
South Carolina
As Needed
Year Round

Interested in joining the Team with Heart?

PO Box 1981

Fort Mill, SC 29716​

Contact Us

Fax: 803-219-9192

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© 2025 Carter Hears! All rights reserved.

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